At Rangraze, we ensure that every saree is carefully packed and shipped with utmost care to reach you in perfect condition. Please review our shipping policy before placing an order.
Order Processing Time
● All orders are processed within 2–4 business days
● Certain premium or handcrafted sarees may require additional processing time
● Orders placed on Sundays or public holidays will be processed on the next working day
Once dispatched, you will receive a shipping confirmation message/email with tracking details.
Domestic Shipping (Within India)
● We offer pan-India shipping
● Delivery timelines:
○ Metro cities: 3–5 business days after dispatch
○ Non-metro / remote areas: 5-7 business days after dispatch
● Delivery timelines may vary due to:
○ Courier partner delays
○ Weather conditions
○ Regional accessibility
Shipping timelines are estimates and not guaranteed.
International Shipping
● We ship internationally to selected countries
● International shipping charges:
○ Calculated at checkout based on destination and weight
● Delivery timelines:
○ Typically 7–14 business days after dispatch
Customs & Duties
● Any customs duties, import taxes, or local charges are the responsibility of the customer
● Rangraze is not responsible for delays caused by customs clearance
Please note: International orders are not eligible for returns, exchanges, or cancellations.
Packaging & Quality Check
● Every saree undergoes a thorough quality inspection before dispatch
● Sarees are packed securely to prevent damage during transit
Delivery Guidelines
● Please ensure the shipping address and contact details are accurate
● Rangraze is not responsible for delays or non-delivery due to:
○ Incorrect or incomplete address
○ Unavailability of the recipient at the time of delivery
● In case of repeated failed delivery attempts, the order may be returned to origin, and additional shipping charges may apply for re-dispatch
Damaged or Missing Packages
● If your saree arrives damaged or incorrect:
○ An unedited unboxing video is mandatory for support
○ Contact us within 24 hours of delivery at help@rangraze.in
Claims without an unboxing video will not be eligible for resolution
